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Cardiac, Vascular and Thoracic Surgery Associates is currently seeking qualified candidates for the following positions. If you are interested in applying, please complete our application and email it, along with your resume, to careers@cvtsa.com. Alternatively, you may fax this information to (703) 849-0874.
Appointment Center
- Responds to incoming calls and schedules, reschedules, confirms and cancels patient appointments.
- Answers multiple phone lines, determines purpose of call and directs call to appropriate person or location.
- Talks with patient to ascertain reason for the office visit, registers new patient information including demographics, medical information including symptoms, examinations, test results and diagnoses, PCP and /or all other referring physicians information and obtains patient insurance information
- Determines patient need for referral and coordinates appropriately
- Mails registration packet of information to all new patients or patients whose demographics or insurance information has changed
Minimum Qualifications
- Highly effective interpersonal, verbal and organizational skills
- Ability to multi-task and prioritize
- Basic knowledge of medical terminology, anatomy, medical test, and procedures pertinent to diagnosis.
- High school diploma or GED
- 1-2 years office work experience
Front Desk
- Greets patients in a prompt, courteous and professional manner
- Checks patient into computer system and ensures all appropriate registrations forms and demographics and insurance information are complete, accurate and signed accordingly
- Assists patient to complete various forms as needed
- Collects all necessary co-pays, past due balances and issue receipts for same
- Ensures referrals were received
- Ensures that patients without appointments but who need ‘urgent consultation’ are seen in a logical and non-disruptive manner
- Monitors provider schedules and patient flow
- Notifies and communicates with medical assistant, vascular lab technicians of patient arrival to minimize patient waiting time
- Checks out patients and schedules any necessary future appointments
- Completes “End of Day” and accounts for all kept and no-show patients
Minimum Qualifications
- Highly effective interpersonal, verbal and organizational skills
- Ability to multi-task and prioritize
- Basic knowledge of medical terminology, anatomy, medical test, and procedures pertinent to diagnosis.
- High school diploma
- 1-2 years office work experience
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